FAQ
Q1. Are you a factory or trading company?
We are a professional manufacturer with 3000 square meters workshop, 150 workers and more 20 years’ experience.
We are located in Wuxi, a beautiful city about one hour reach Shanghai port. Welcome to visit our factory.
Q2. Are your products the lowest price?
We take the quality into consideration prior. The price is based on the quality level and the order quantity. Discount is available from us according to order quantity. We dont have the lowest price, but we promise to provide high-quality products and first-class service.
Q3. All products have a warranty?
Yes, we supply 1 to 5 years warranty for different kinds of the products.
Q4. What is the transportation method?
Mainly by Express/courier, we have good discount with FedEx, DHL and TNT. And also we have transportation service by air to your airport, by sea to your seaport , by sea to your door or by land. A variety of flexible transportation methods ensure that your goods arrive on time and safely. If you have your own forwarder, we will give 100% support too.
Q5. If the goods is damaged in transit, how to do?
We use stable package, the possibility of the goods damaged during the shipping is very small. If it happens, we will ask the courier company to be responsible for it and pay you the loss. No worry.
Q6. Can we customize package pouch of the microchip with our logo, etc.?
Yes, we support OEM, all the color, logo, package and even a new product can be customized.
